If you are experiencing problems with NHS services — whether it’s delays in treatment, access to GPs, hospital services, prescriptions, or general healthcare support my team and I are here to assist you.
As your Member of Parliament I can:
- Raise issues on your behalf with NHS trusts and bodies
- Contact your local Integrated Care Board (ICB) regarding access to services
- Help you navigate complaints procedures within the NHS
- Offer guidance on how to escalate unresolved cases
NHS Lancashire and South Cumbria Integrated Care Board (ICB)
- NHS Lancashire and South Cumbria ICB’s role is to join up health and care services, improve people’s health and wellbeing, and make sure everyone has the same access to services and gets the same outcomes from treatment. They oversee how money is spent and make sure health services are working well and are of high quality:
- Website: https://www.lancashireandsouthcumbria.icb.nhs.uk
- Tel: 0300 373 3550
- Email: lscicb.contactus@nhs.net
Patient Advice and Liaison Service (PALS) Lancashire and South Cumbria
- Offers confidential advice and support for NHS patients: PALS@lscft.nhs.uk
NHS Complaints
- If you’re unhappy with a service, complaints can be made via: NHS UK – Complaints
If you have an immediate medical problem:
Dial 999 if you have..
- a life or limb threatening emergency
- signs of a heart attack or stroke
- difficulty breathing
- severe bleeding
- severe injury
- seizures
- a severe allergic reaction
- tried to end your life
Dial 111 if…
- you think you need A&E but its not life or limb threatening
- you need support with mental health distress
- you need urgent care and your GP, pharmacy or dental practice is closed
Go to NHS 111 for more guidance: 111 – NHS.UK